Last Updated: November 4, 2025
Review Date: November 4, 2026
1. Introduction
Arpero Ltd ("Arpero", "we", "our", or "us") is committed to protecting and respecting your privacy.
This Privacy & Data Protection Policy explains how we collect, use, store, and protect your personal data
in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Company Information
Arpero Ltd
Registered Office: 26 York Street, Harborne, Birmingham, B17 0HG
Company Registration Number: 09773011
Email: operations@arpero.co.uk
Website: www.arpero.co.uk
Data Protection Lead: Sharon McDonagh – sharon.mcdonagh@arpero.co.uk
3. What Data We Collect
We may collect and process the following personal data:
- Identity Data: Name, title, date of birth, gender.
- Contact Data: Address, email address, phone number.
- Professional Data: CVs, employment history, qualifications, skills, and references.
- Technical Data: IP address, browser type, device information, and time zone settings.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Preferences for receiving marketing and communications.
4. How We Collect Data
We collect data through:
- Direct Interactions: When you fill in forms on our website, apply for roles, or contact us by phone, email, or otherwise.
- Third Parties: From recruitment platforms, job boards, professional networking sites, and analytics providers.
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you provide explicit permission.
- Contractual Necessity: To perform a contract or take pre-contractual steps.
- Legal Obligation: To comply with statutory requirements.
- Legitimate Interests: To manage our business efficiently and provide quality service.
- Vital/Public Interests: In rare cases, to protect individuals’ vital interests or serve the public interest.
6. How We Use Your Data
We use your personal data to:
- Deliver recruitment and consultancy services.
- Match candidates with suitable job opportunities.
- Manage and improve client and candidate relationships.
- Enhance website experience, services, and marketing.
- Comply with legal obligations.
We will only send marketing communications with your explicit consent, which can be withdrawn at any time.
7. Data Sharing
We may share personal data with:
- Clients, for candidate introductions and project discussions.
- Service Providers offering secure IT, hosting, and CRM systems.
- Professional Advisers such as accountants, auditors, and legal counsel.
- Regulatory Authorities, including the ICO, where required by law.
All third parties act under contractual data protection commitments.
8. International Transfers
If we transfer personal data outside the UK, we ensure adequate protection through:
- UK Government adequacy regulations.
- International Data Transfer Agreements (IDTAs) or the UK Addendum to the EU Standard Contractual Clauses.
- Other ICO-approved mechanisms ensuring equivalent protection.
9. Data Retention
We retain personal data only as long as necessary for legitimate purposes.
Candidate data is typically retained for up to 24 months from the last contact,
while client and supplier data may be retained for up to six years to meet business and legal requirements.
10. Your Rights
Under the UK GDPR, you have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time.
To exercise these rights, contact hello@arpero.co.uk. We respond to all requests within one month.
11. Security Measures
We use appropriate technical and organisational measures to protect your data from loss or unauthorised access.
In case of a data breach, we will notify affected individuals and the ICO where required by law.
12. Cookies
Our website uses cookies to improve user experience and website analytics.
For more information, see our Cookie Policy at https://www.arpero.co.uk/cookies.
13. Changes to This Policy
We review this policy annually and when required by legal or operational changes.
The latest version is always available at www.arpero.co.uk/privacy-policy.
14. Contact Us
Arpero Ltd
26 York Street, Harborne, Birmingham, B17 0HG
Email: operations@arpero.co.uk
If you are unsatisfied with our response, you may contact the ICO via www.ico.org.uk or call 0303 123 1113.